Description
RESPONSIBILITIES
Servers
Install, maintain, and upgrade servers such as Windows servers and other operating systems
Maintain current baseline configurations on all server operating systems, and coordinate and document exceptions to baselines where necessary
Provide application white-list management for all server software
Support, maintain, and upgrade USITC’s virtualization platform
Support network infrastructure protocols including but not limited to DNS, DHCP, LDAP, NTP, Cloud Services
Provide support for Cloud computing environments including but not limited to Platform as a Service (PaaS), Infrastructure as a service (IaaS), software as a Service (SaaS), and hybrid environments
Work with Government personnel to support the migration of workloads of on-premises private cloud platforms to or from public cloud platforms
Monitor Cloud environments for compliance with industry best practices and Commission security standards
Integrate Cloud platforms with ITCNET using Active Directory Federation Services and SAML 0 single sign-on (SSO)
Manage, maintain, and upgrade Microsoft Endpoint Configuration Manager site systems
Security Management
Provide support to the Commission’s Security Operations Center for cybersecurity incidents and investigations
Support and operate automated patch management and deployment mechanisms for all IT infrastructure Manual patching processes shall be documented and followed to supplement automated processes where gaps are identified.
Ensure that all IT infrastructure components are fully patched, and that anti-virus software is installed and up to date supporting USITC policies
Maintain current baseline configurations on all IT infrastructure Coordinate and document baseline exceptions to systems where necessary.
Assist Government personnel in researching security vulnerability resolution and remediation strategies for IT infrastructure components and IT infrastructure
Notify the appropriate contract and government personnel of any potential security incidents within timelines defined by USITC policies
Assist with Government requests for information on security controls as requested by the Government
Implement security controls, or make other changes to IT infrastructure components to address POAMs and audit findings
Assist the USITC in the coordination of cybersecurity-related processes and activities for IT infrastructure These processes include, but are not limited to, Risk Management Framework (RMF) and system authorization, Cyber Incident Handling, System Life Cycle Management Processes (e.g., Engineering Change and Configuration Management), Vulnerability Management, Malware Protection, Security Assessments/Evaluations/Reviews, Continuous Monitoring.
Storage
Coordinate and collaborate with the appropriate stakeholders to identify functional and technical requirements for new or enhanced network capabilities and/or services to support the USITC mission
Work with Federal SMEs and technical leads to support the design, deployment, and management of new systems and services per Commission Change and Project Management policies
Recommend new IT systems based on documented requirements set forth by the Commission
Coordinate with Federal SMEs and technical leads to configure and test new system designs to ensure they meet the requirements and adjust them as needed
Install, maintain, and upgrade Storage Area Network (SAN), backup hardware and software
Identify problem areas affecting storage and backup systems
Ensure records retention policies are implemented and enforced on storage and backup systems
Support the rotation, storage, and off-site transfer and delivery of backup media Systems Engineering Support
REQUIRED QUALIFICATIONS
Preferred: Microsoft systems administration certification
6 years of experience in Windows systems administration.
Proficiency with word processing, spreadsheets, databases, and other office software
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