Description
Job Description At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. The Supply Chain Specialist (Level 2) position is responsible for working with customers, suppliers, and associated stakeholders to achieve solution delivery expectation in support of escalated requirements as part of our Boeing Global Services (BGS) Emergent Requirements Team. The ideal candidate will have the willingness to learn and strive to demonstrate a high degree of cross-functional collaboration, and have a desire to provide world-class customer support. This role will be based out of Dallas, TX. This position may allow telecommuting. The selected candidate will be required to perform some work onsite at one of the listed location options Position Responsibilities: Assess and analyze customer escalations and formulate problem resolutions Coordinate the activities required to facilitate the quick return to service for emergent customer requirements (e.g. AOG) Review and decipher engineering data for alternate problem resolution Act as a liaison with multiple stakeholders to accomplish a common objective Delegates tasks to manage workload. Engage in cross-functional communications to deliver concise and timely results Support suppliers by identifying constraints and assisting with mitigation plan Ability to manage multiple concurrent deadlines Assist in the collection and processing of supplier and/or customer data regarding products or services to include repair capabilities and capacity Able to adapt in a fast-changing and high-stress work environment
This position must meet Export Control compliance requirements, therefore a “US Person” as defined by 22C.F.R. § 120.15 is required. “US Person” includes US Citizen, lawful permanent resident, refugee, or asylee. Basic Qualifications (Required Skills/Experience): Basic knowledge in supply chain management Basic experience in customer support or customer service role Must have high attention to detail, be a self-starter, and results driven This position is for a 24/7, 365 day operation, and must be willing to work variable shifts, including weekends, holidays and overtime Must be proficient utilizing the Microsoft Office Suite (Excel, Word, and PowerPoint) Must have experience applying verbal and written communications skills including spelling, grammar, punctuation, form and style, proof reading and editing skills
Preferred Qualifications (Desired Skills/Experience): Experience in aerospace support, supply chain management, & logistics planning Experience with ERP and CRM system, such as SAP Basic proficiency in aerospace knowledge Creative problem solving skills Basic technical and engineering background Experience implementing process improvements and an applied understanding of Lean practices (e.g. Six Sigma)
Typical Education/Experience: Travel: 10% travel possible. Relocation: Relocation assistance is not a negotiable benefit for this position. Candidates must live in the immediate area or relocate at their own expense. Drug Free Workplace: Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies Credit Check: A credit check is required, and will be performed on the selected candidate upon offer acceptance.
Equal Opportunity Employer: Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
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