Description
Job Description At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. Boeing Commercial Airplanes (BCA) is looking for a Mission Director for the 787 Operations Control Center (OCC) based out of Everett, WA. The successful applicant will be part of the Operations Center. The Mission Director oversees day to day activities in the Operations Center and strategize Boeing support in response to technical issues experienced by our customers and focuses on the day to day missions, identifies escalation requirements and communicates with executive leadership. The successful applicant will have the ability to think outside of the box for solutions, build positive working relationships. The role will require a combination of technical expertise, project management and leadership along with an ability to communicate effectively to team members, internal and external customers and senior management. You’ll manage AOGs and provide technical issue resolution for Boeing aircraft and help improve dispatch reliability. Position Responsibilities: Leads team to develop and execute these strategies on a daily basis. Provide daily communication documentation and issue communication processes in local work instructions to ensure communication consistency Monitors fleet status and operation issues. Anticipates opportunities to leverage company products and services. Develops and reviews action plan, coordinates resources and work flow to provide solutions for and oversee the resolution of AOG situations. Communicates effectively to all stakeholders including customers and executive level leadership. Escalates issues where needed and leverages enterprise wide solutions to provide timely and accurate response to customer inquiries.
This position is a hybrid position that allows telecommuting. The selected candidate will be required to perform some work onsite in Everett, WA. Employer willing to sponsor applicants for employment visa status. Basic Qualifications (Required Skills/Experience): Preferred Qualifications (Desired Skills/Experience): Technical or engineering degree or Airframe and Powerplant (A&P) license (or equivalent license from other country regulatory agency such as EASA B1/B2). Proven experience with airplane systems to troubleshoot in-service problems. Flight ramp experience on Airplane system troubleshooting, Prior 787 experience is preferred. 5 + years Airline maintenance operations experience. Airplane production experience involving systems troubleshooting. Ability to interpret drawings, system schematics, wiring diagrams, and other technical documents. Technical research agility on multiple airplane models.
Typical Education/Experience:
Education/experience typically acquired through advanced education (e.g. Bachelor) and typically 15 or more years' related work experience or an equivalent combination of education and experience (e.g. Master+13 years' related work experience, 19 years' related work experience, etc.). Relocation: This position offers relocation based on candidate eligibility. Drug Free Workplace: Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. Shift Work Statement: This position is shift based and the successful applicant will be expected to operate on 12 hour shifts, either days and nights on a 7 on, 7 off rotation. Union: This is a non-union represented position Employee Referral: Referral to this job is eligible for a $1,500 bonus
Equal Opportunity Employer: Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
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