Description
Job Description At Boeing, we innovate and collaborate to make the world a better place. From the seabed to outer space, you can contribute to work that matters with a company where diversity, equity and inclusion are shared values. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us. Boeing Commercial Aircraft, Customer Support is currently seeking an Expert Systems Fleet Support Engineer (Level 4) with experienced knowledge of Boeing mechanical and electrical flight control system design and engineering principles in Seal Beach, California. The primary responsibility in this role will be addressing and resolving in-service issues related to airplane flight control systems. In this role, you will also be tasked with: working directly with airline customers to analyze flight control system issues, writing technical documents to inform airline customers of flight control system issues status/resolution, monitoring supplier performance to ensure system integration and compliance with requirements. The position requires flexibility to address emergent issues and important airline meetings off-hours and may require an occasional off-shift work schedule to support the fleet operating 24/7/365. This position is expected to be 100% onsite with options for virtual days based on statement of work. The selected candidate will be required to work onsite at the listed location. Position Responsibilities: Assessing and resolving product/process issues through the product life-cycle. Leading research of technical, operational and quality issues that cannot be resolved by the customer. Designing and/or providing analysis of interim and final engineering solutions to return airplanes to revenue service. Working with and possibly directing cross-functional teams to conduct root cause analysis and develop dispositions for complex design non-conformances. Assesses complex system events reports to determine potential safety issues. Develops and implements product/process improvements. Writes documentation of hardware- and software-related problems. Participates in activities for on-site disabled product repair teams. Develops customer correspondence for continued safe operation and maintenance of equipment. Solves problems and provides other support of fielded hardware and software over the entire product life-cycle. Works with others to develop program test strategies. Manages performance of critical suppliers to ensure system integration and compliance with requirements. Conducts program independent reviews and reports results to program leadership. Provides critical support of fielded hardware and software over the entire product life-cycle.
This position must meet Export Control compliance requirements, therefore a “US Person” as defined by 22 C.F.R. § 120.15 is required. “US Person” includes US Citizen, lawful permanent resident, refugee, or asylee. Basic Qualifications (Required Skills/Experience): Bachelor of Science degree or higher in an engineering related discipline from an accredited course of study in Engineering, Computer Science, Mathematics, Physics or Chemistry. Minimum 5 years engineering experience. Must be willing to support a 24/7 on-call rotation environment to support the needs of the customer.
Preferred Qualifications (Desired Skills/Experience): Typical Education/ Experience: Education/experience typically acquired through advanced technical education from an accredited course of study in engineering, computer science, mathematics, physics or chemistry (e.g. Bachelor) and typically 9 or more years' related work experience or an equivalent combination of technical education and experience (e.g. PhD+4 years' related work experience, Master+7 years' related work experience). In the USA, ABET accreditation is the preferred, although not required, accreditation standard. Relocation: This position offers relocation based on candidate eligibility. Drug Free Workplace: Boeing is a Drug Free Workplace where post offer applicants and employees are subject to testing for marijuana, cocaine, opioids, amphetamines, PCP, and alcohol when criteria is met as outlined in our policies. Shift: This position is for 1st shift
Equal Opportunity Employer: Boeing is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military/veteran status or other characteristics protected by law.
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