AT&T Global Public Sector is a trusted provider of secure, IP enabled, cloud-based, network solutions and professional services to the Intelligence Community. We are dedicated to recruiting, developing and empowering a diverse, high-performing workforce that is passionate about what they do, committed to our shared values and dedicated to our customers’ mission

Our National Security Team supports the intelligence community, providing, operating and assuring critical voice, video and collaboration services for the full spectrum of operations.

AT&T has an opening for a Network Provisioning Technician  to support the Provisioning Team in maintaining network devices.

Description of Job Duties/Responsibilities:

        
• Maintain network devices by coordinating with NOC technicians and managers to troubleshoot outages and resolve network related issues.

        
• Create tickets for maintenance and implement and follow established processes in accordance with current policies and procedures.

        
• Detect, analyze, and resolve network switching and transmission system problems while minimizing impact on customer service.

        
• Test and analyze elements of network facilities (power, communication machinery, software lines, modems, and terminals).

        
• Monitor systems and advises senior members of network staff of network failures or degradation and assist in arranging for corrective actions plans. 

Required Clearance: TS/SCI with polygraph. (#ts/sci) (#polygraph)

Required Qualifications: Candidate must have a total of 12 years of applicable experience. The experience can be a combination of degree and work history. This can be a High School degree and 12 years of work history OR an Associate’s and 10 years, a Bachelors’ and 8 years, a Masters and 6 years or a PhD and 2 years of work history.

        
• Experience with network devices to include Routers, Switches, Access Points, Intrusion Prevention Systems (IPS), Virtual Private Networks (VPN) and WAN Accelerators.

        
• Have experience with a ticketing system.

        
• Have a keen sense for solving problems.

        
• BICSI Certification and RCDD/DD Certification required.

Desired Qualifications: Cisco certification desired

Ready to join our team? Apply Today!