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Pratt & Whitney is working to once again transform the future of flight—designing, building and servicing engines unlike any the world has ever seen. And because transformation begins from within, we’re seeking the people to drive it. So - calling all curious.

Come ready to explore and you’ll find a place where your talent takes flight—beyond the borders of title, a country or your comfort zone. Bring your passion and commitment and we’ll welcome you into a tight-knit team that takes our mission personally. Channel your drive to make a difference into shaping an organization and an industry that’s evolving fast to the future.

Where the difference you make is on display every day. Just look up.

Are you ready to go beyond?

Military Customer Support and Services is seeking a motivated individual to provide F100 systems fault isolation and troubleshooting support to customers operating the F100-220/229 engines which power the F-15 and F-16 aircraft.

This CSE position is well-suited to an individual seeking to demonstrate and further develop their project management abilities while acquiring broad-based whole engine experience.

Key Responsibilities:

• You will inherit a diverse set of roles, and will work with other team members to provide the following support:
• Act as primary technical interface between Pratt & Whitney and all F100 customers
• Develop and maintain business relationships with primary engineering counterparts at Oklahoma City-ALC, Warner-Robins-ALC and Lockheed Martin
• Monitor daily reports from Field Service Representatives (FSR) and collect/analyze off-board trending data from the field to help determine actions required to support engine events
• Provide complete timely responses to customer and FSR technical questions and track in appropriate systems
• Research technical issues and correct source data to resolve systems level issues, coordinate with program management and customers to implement solutions to improve engine safety and readiness.
• Support coordination and participate in company teams sent out to customer locations for special inspections, data collection, evaluation of designs, etc.
• Author Position Papers to convey Pratt & Whitney's technical and logistical recommendations to the field upon resolution of complex technical issues
• Coordinate and present technical issues in support of customer meetings and conferences. Provide support for Worldwide Users Conference planning and execution.
• Prepare & present Maintenance Awareness (MAP) briefings to USAF, Air National Guard, and foreign military services (FMS)
• Perform Periodic Engineering Excellence Reviews (PEER) at FMS locations.
• 20% min, opportunities for up to 40% travel depending on need/preference

Basic Qualifications:

• BS in engineering or related technical field and a minimum of 5 + years of jet engine hardware, maintenance, and operations experience required, in addition to at least 4 years of direct customer-facing support experience required. OR: Associate’s degree and at least 15 years of jet engine hardware, maintenance, and operations experience required, in addition to at least 4 years of direct customer-facing support experience required.
• US Citizenship is required due to government contracts.

Preferred Qualifications:

• The demonstrated ability to lead teams and mentor others
• Excellent written and oral communication skills
• Proficiency in MS office and Interactive Electronic Technical Manuals (IETMS)

Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

Raytheon Technologies is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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Raytheon is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, age, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.